Terms of Use

Last updated: August 21, 2026

1. Introduction

Suggestion Box Ai ("we", "us", "our") provides an identity-protected messaging platform that enables members of an organization to send messages to their administrator without revealing personal identity information. These Terms of Use ("Terms") govern your access to and use of the Suggestion Box Ai website, applications, and services (collectively, the "Service").

2. Eligibility & Account Creation

You must be at least 16 years old to create an account. By registering, you confirm that the information you provide is accurate and that you are authorized to act on behalf of any organization you administer. Creating an account constitutes automatic and binding agreement to these Terms and the Privacy Policy.

3. Acceptable Use

You agree not to use the Service to:

• Harass, threaten, defame, or harm any individual or group.
• Submit unlawful, fraudulent, deceptive, or misleading content.
• Attempt to identify, deanonymize, surveil, or retaliate against any sender.
• Interfere with the security, integrity, or availability of the Service.
• Reverse engineer, scrape, or otherwise misuse the platform.
• Violate any applicable law, regulation, or third-party right.

Organizations remain solely responsible for lawful use, follow-up, internal procedures, and compliance with employment and labor laws in their jurisdiction.

4. Subscription & Billing

Paid plans are billed in advance through our payment processor (Stripe). A 30-day trial may be offered to new accounts. You may cancel at any time; cancellations take effect at the end of the current billing period. Fees are non-refundable except where required by law.

5. Privacy

Our collection, use, and protection of your data — including identity protection, encryption, data residency in Ireland (EU), retention, and your rights under GDPR, UK GDPR, and CCPA — is described in our Privacy Policy, which forms part of these Terms.

6. Intellectual Property

All software, branding, and content provided by Suggestion Box Ai are owned by Zetu Africa Ltd and our software licensors equally and protected by intellectual property laws within the Jurisdiction of the user. You retain all ownership of content you submit through the Service.

7. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, error-free, or completely secure. suggestionbox.ai supports responsible safe communication, not surveillance, or misuse. This service gives instant access to unfiltered feedback for team / operational high-performance.

8. Limitation of Liability

To the maximum extent permitted by law, Suggestion Box Ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Termination

We may suspend or terminate your account if you breach these Terms. You may delete your account at any time from your account settings, which will permanently remove your data as described in the Privacy Policy.

10. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated by email or in-app notice at least 14 days before taking effect. Continued use after changes take effect constitutes acceptance.

11. Governing Law

These Terms are governed by the laws of the jurisdiction in which Suggestion Box Ai is established, without regard to conflict-of-law principles. Disputes shall be resolved in the competent courts of that jurisdiction, subject to any mandatory consumer rights.

12. Contact

Questions about these Terms? Contact us at team@suggestion-box.ai.